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Mexico City Airport Informational Guide to Mexico City International Airport - Benito Juarez International Airport (MEX) - Non Official

Mexico City Airport Services

Restaurants and food

Find information about the restaurants, fast food options and food stores located in Mexico Airport terminals. 

See Restaurants and Food at MEX

Shops and Stores

Check all retails outlets available at Benito Juarez Airport. 

See Shops and Stores at MEX

Lounges

Check all lounges located in Mexico City Airport. 

See Lounges at MEX

Wi-Fi

Free Wi-Fi is available at Mexico City Airport through TelMex.

ATMs

ATMs are available 24 hours a day throughout the upper and lower levels of both terminals.

Currency exchange

Currency exchange services can be found in MEX Airport. Booths are located throughout the airport facilities.

Find a good bunch of exchange 24-hour kiosks in the lower level of Terminal 1.

Information desk

Find six information desks located airside, close to gates in Terminal 1, and another six information points in landside in Terminal 2.

Service hours: Daily, 06:30 am to 10:00 pm.

Lost & found

Have you lost an item in Mexico City Airport Terminals?

In that clase, please, contact the Lost & Found service:

- Terminal 1: Between doors 4 and 5 on the first level.

Contact: 2482-2289 | objetosolvidadost1@aicm.com.mx

- Terminal 2: Ground level.

Contact: 2598-7169 | objetosolvidadost2@aicm.com.mx

Medical services

Find health services in MEX Airport.

Location:
- Terminal 2, upper level.

Service hours: 
- Monday to Friday: 09:00 am to 07:00 pm.
- Saturday: 10:00 am to 02:00 pm.

Pharmacy

Find multiple pharmacies in Mexico City Airport.

Location:
- Terminal 1: Lower level and Upper level.
- Terminal 1 (International Pharmacy): Lower level.

Luggage storage

There are several luggage storage booths along Mexico City Airport:

- Terminal 1: Ground level, between doors 7 and 8.
- Terminal 2: Lower level.

Open 24 hours.

Rates: MX$150 per locker.

Smoking areas

Find a couple of airside smoking areas in the SMK Lounge in both terminals.

Service hours: 07:00 am to 11:59 pm, 7 days a week.

Other services

- Shops, Stores, Clothes and Accessories
- Restaurants, Cafés and Bars
- Tour Guide
- Duty Free Stores
- Shoe Shine
- Post and Courier Services
- Photocopy service
- Cell Phone Service
- Luggage wrapping
- Showers
- Travel agencies

Airport hotels

Terminal 1

Close to Mexico City Airport Terminal 1 there are the following hotels: Camino Real, Courtyard by Marriott, Fiesta Inn by Fiesta Americana and Hilton.

Terminal 2

Find nearby Mexico City Airport Terminal 2 NH Hotel.

See more information about Hotels in Mexico Airport here

Lounges

ViPort Lounge: Terminal 1, opposite Gate 9. Open from 08:00 am to 07:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines, TV, Children’s area, Internet terminals, Telephones. Please note it is a non-smoking facility.

Printers and copiers are available upon payment.

Terraza by the Grand Lounge Elite: Terminal 1, after security entrance G. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Newspapers, Magazines, TV, Internet terminals, Telephones. Please note it is a non-smoking facility.

Spa services are available upon payment.

Lounge 19: Terminal 1, ground level, Gate 19. Open 24 hours. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Newspapers, Magazines, TV, Internet terminals, Telephones, Shoe shine. Please note it is a non-smoking facility.

Elite Lounge Mastercard: Terminal 1, opposite Gate 16. Services: Wi-Fi, Newspapers, Magazines, TV, Printers, Copiers. Please note it is a non-smoking facility.

Premium food and Alcoholic drinks are available upon payment.

The Lounge Mexico by Global Lounge Network: Terminal 1, next to Gate 31. Open 24 hours. Services: Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines, TV, Internet terminals, Telephones. Please note it is a non-smoking facility.

Salon Beyond CitiBanamex: Terminal 1, close to Gate 18. Open from 05:30 am to 11:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers and copiers. Please note it is a non-smoking facility.

The Grand Lounge Elite: Terminal 1, close to Gate 19. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Newspapers, Magazines, TV, Shoe shine. Please note it is a non-smoking facility.

Premium Traveller (GIS) Lounge: Terminal 1, close to the H Hall. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Private rooms. Please note it is a non-smoking facility.

United Airlines United Club: Terminal 1, close to Gate 19. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

American Airlines Admirals Club: Terminal 1, close to Gate 19. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, TV, Internet terminals, Printers, Copiers. Please note it is a non-smoking facility.

American Express Centurion Club: Terminal 1, between Gates 17 and 18. Services: Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

American Express Centurion Club: Terminal 1, between Gates 8 and F1. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals. Please note it is a non-smoking facility.

The Centurion Lounge: Terminal 1. Services: drinks, TV, Wi-Fi, newspapers and magazines, TV, among others. 

Terraza Premier Aeromexico by Heineken: Terminal 2, at the end of the hall by Gate 75. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

Aeromar Salon Diamante: Terminal 2, Mezzanine level. Open from 05:00 am to 08:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

HSBC Premier Lounge: Terminal 2, Mezzanine level. Open from 05:30 am to 11:00 pm. Services: Premium food, Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers and copiers, Telephones. Please note it is a non-smoking facility.

American Express Centurion Club: Terminal 2, Mezzanine level. Services: Wi-Fi, Showers, Spa services, Newspapers, Magazines, TV, Children’s area, Internet terminals. Please note it is a non-smoking facility.

Premium food and Alcoholic drinks are available upon payment.

Aeromexico Salon Premier: Terminal 2, Mezzanine level. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones. Please note it is a non-smoking facility.

Spa services are available upon payment.

Aeromexico Salon Premier: Terminal 2, Mezzanine level. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones. Please note it is a non-smoking facility.

Spa services are available upon payment.

Salon Beyond CitiBanamex: Terminal 2, Mezzanine level. Open from 05:30 am to 11:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers, Copiers. Please note it is a non-smoking facility.

Purchase your pass to Mexico City Airport lounges