Information compiled by David Enrich, aviation and airport guide expert since 1999.
Mexico City Airport (MEX) – Frequently Asked Questions
1. How many terminals does Mexico City Airport have?
MEX has two passenger terminals: Terminal 1 and Terminal 2. Terminal 1 handles most international and domestic airlines, while Terminal 2 is mainly used by Aeroméxico and its partners.
2. How do I transfer between Terminal 1 and Terminal 2?
The terminals are connected by the Aerotrén automated train for passengers with boarding passes, and by a public shuttle or taxi outside the terminals.
3. How early should I arrive at MEX airport?
It is recommended to arrive about 3 hours before international flights and around 2 hours before domestic flights.
4. Is Mexico City Airport open 24 hours?
Yes, the airport operates 24 hours a day, although some shops and services may close overnight.
5. How far is the airport from downtown Mexico City?
The airport is located about 6–8 km east of the historic city center (Zócalo), depending on the route taken.
6. What transportation options are available from the airport?
Passengers can use official taxis, ride-sharing services, airport buses, the Metrobús line 4, or private transfers to reach the city.
7. Is there a metro station at the airport?
The Terminal Aérea metro station (Line 5) is located about 200 meters from Terminal 1 and connects the airport with other parts of Mexico City.
8. Are taxis safe at Mexico City Airport?
Yes, but it is recommended to use authorized airport taxi stands inside the terminals to avoid unofficial drivers.
9. Does the airport offer Wi-Fi?
Yes, free Wi-Fi is available throughout both terminals for passengers.
10. Are there hotels inside the airport?
Yes. Several hotels such as Hilton Mexico City Airport and other nearby hotels are connected to the terminals or located within walking distance.
11. Can I store luggage at the airport?
Yes, luggage storage services are available in both terminals where passengers can leave bags for several hours or days.
12. What should I do if I lose an item at the airport?
You should contact the airport’s Lost & Found office or the airline if the item was lost on board the aircraft.
13. Do I need to go through immigration when connecting flights?
Yes, most international arrivals must go through immigration procedures before continuing to their next flight.
14. Do I have to collect my baggage during a connection?
It depends on the ticket and route. In many cases, luggage is transferred automatically, but sometimes passengers must collect and recheck it.
15. Is there duty-free shopping at MEX?
Yes, both terminals offer duty-free shops as well as restaurants, cafés, and retail stores.
16. Are there airport lounges available?
Yes, several lounges are available for business class passengers or travelers with lounge access memberships.
17. Can I sleep at Mexico City Airport?
Yes, the airport is open overnight and some areas allow resting, though nearby hotels provide more comfort.
18. Is the airport accessible for passengers with reduced mobility?
Yes, both terminals provide elevators, assistance services, and accessible facilities for passengers with disabilities.
19. Are there currency exchange offices at the airport?
Yes, currency exchange counters and ATMs are available throughout the terminals.
20. What airlines operate at Mexico City Airport?
MEX is the main hub for Aeroméxico and serves many international and domestic airlines connecting Mexico with North America, Europe, and Latin America.